Refund policy

Conditions for returning an item:

The accepted reasons for a refund are as follows: 
  • The item was defective
  • The wrong item was shipped
• We do not do exchanges. Therefore, you must return the item and place a new order. If applicable, we will refund your original order.

• Returned items must not have been used or worn and must include the original packaging in which you received them.

• All returns must be made within 30 days of the original shipping date.

• Where applicable, refunds are made by the same payment method used for your purchase.

Non-refundable items:

• Any items that do not meet the above-listed criteria.
• Any clothing, part or accessory that was not purchased through our online store.

How to return an item:

Send an email to shop@devinci.com with the following information:

  • Your full name
  • Your order number
  • The item you would like to return
  • The reason you are returning the item:

    - The item was defective
    - The wrong item was shipped
    - Other (please specify)

And a member of our team will assist you